Information Technology HelpDesk
IT HelpDesk

District Software


School District No. 42 provides productivity software to staff and students. All district software is continually updated.

For more details please see:

  • Adobe Software
  • Microsoft Software
  • Apple Software
  • Third Party Applications
  • ERP Systems Software

All items marked * in the following sections are installed by default on a newly provisioned Staff Laptop 

Adobe Software

Supported applications:

  • Creative Cloud 2018
    • After Effects
    • Audition
    • Illustrator
    • InDesign
    • Lightroom
    • Photoshop
    • Premiere Pro
  • Adobe Acrobat Pro
  • Adobe Flash Player

Microsoft Software

Supported operating systems:

  • Windows 10 – latest version is 1903*

Supported applications:

  • Office 365
    • Word*
    • Excel*
    • Outlook*
    • PowerPoint*
    • Publisher (PC Only)*
    • Skype for Business 2016*
    • OneNote*
  • OneDrive*

Apple Software

Supported operating systems:

  • macOS 10.13 (High Sierra)
  • macOS 10.14 (Mojave)*

Supported applications:

  • Pages
  • Keynote
  • Numbers
  • iMovie
  • Garage Band

Mobile Applications (Apps)

School District No. 42 deploys and manages apps for iPads using Apple’s Device Enrollment Program (DEP) and Volume Purchase Program (VPP). These two programs combined with our Mobile Device Management (MDM) produce a robust end-to-end solution for handheld devices.

To be deployed to district mobile devices, all apps must be purchased through School District No. 42 VPP accounts.

For assistance with app deployment, please submit a HelpDesk ticket.

Third Party Applications

The following additional applications are supported by School District No. 42’s IT Department and can be installed upon request:

  • PAPERCUT MFClient*
  • ORACLE Java8*
  • GOOGLE Chrome*
  • FOXIT Reader (PC Only)*
  • MOZILLA FirefoxESR*
  • SMART LearningSuite
  • ELMO ImageMate for Document Cameras
  • EPSON Arcsoft for Document Cameras
  • SPHERE for Document Cameras
  • VLC Media Player
  • AIRSERVER (School Paid License)
  • APPLE iTunes (PC only; included in MACOS)

SD42 is also a member of the Educational Resource Acquisition Consortium (ERAC) for the evaluation, licensing and acquisition of print, software, and digital learning resources. Many additional software titles are available. For more details please refer to:

For assistance with additional applications not listed on this page, please submit a HelpDesk ticket.

ERP Systems Software

School District No. 42 uses the atrieveERP product suite from PowerSchool for our accounting, human resources, payroll, purchasing, and staff absence dispatch functions.

Staff should start by accessing our My SD42 Employee Portal. Your district ID/password combination should be used to login.

*Your district ID is normally in the format: FirstName_LastName

Employees experiencing issues accessing the My SD42 Employee Portal, or having password/print/install issues with our internal core ERP system clients, should submit a ticket to our IT HelpDesk.

For all other issues with our ERP System Applications (not listed above), the pertinent department (accounting, HR, payroll, purchasing) whose staff are having an issue should report it to PowerSchool directly. If the department is needing support or doesn’t have PowerSchool’s contact info, they can obtain it from HelpDesk.