- Home
- Student Achievement
- Parents
- 2013-2014 Bus Transportation
- 2012-2013 School District Calendar
- Catchment (School Boundary) Changes
- Connections Magazine
- District Parent Advisory Council
- ECD workshop
- Fair Play Codes
- Foundation Skills Assessment (FSA)
- Healthy Living
- Hours - Elementary
- Hours - Secondary
- Inclement Weather procedures
- On-line Resources
- Ready Set Learn Events
- Resolving Conflicts
- School Locator
- 2013-2014 Kindergarten Registration
- Student Registration
- Student Support Services
- SWIS (Settlement Workers in Schools)
- Tzu Chi bursaries
- Students
- Staff
- 2012-2013 Inclement Weather Procedures (staff)
- Application Process
- Employment
- Employee Milestone Recognition Program
- Helix Media Library
- Information Technology
- Employee Health and Safety
- On-line resources
- The Learning Centre
- Teacher Mentorship Program
- Teacher Job Shares
- Staff Pro-D Site (Opportunities)
- Learning Opportunities (Out of District)
- Community
- Programs
- Aboriginal Education
- Academies
- Alternate Education
- Bridge Program
- Continuing Education
- Cyberschool
- District Partnership Programs
- Information Technology projects
- International Baccalaureate program
- Educational Options
- Environmental School Project
- ESL
- French Immersion
- Laptop Program
- Literacy iPod Program
- Montessori
- Odyssey Program (K-7)
- Online Learning SD42
- Secondary School Apprenticeships
- Student Support Services
- Summer Learning 2012
- Board of Education
- Schools
- Contact Us
- IT Helpdesk
Follow Us
Contact
email: ithelpdesk@sd42.caphone: 604.466.6248How to create a ticket |
Support Hours
8:00 - 16:00 weekdays excluding stat holiday
Online support materials available 24 x 7
Search the Helpdesk
System Status
Monday, June 25, 2012 - 21:09
If you have not changed your password in a long time you may start seeing a password expiry notice or you may not be able to log into your computer. If you see this message then follow this link for instructions on how to change your password.
Top Help Questions
General Help
Email and Calendaring for Staff - BCeSIS - Hiding Internet Explorer 9 In Updates - How do I backup my data - How Do I Share A File Through Inside SD42 - How do I uninstall IE 9 - Live@edu - Login and Passwords - Network Drives - Printing - Team Viewer Session
Learning Technology
Microsoft Office - 1 To 1 Laptop Program - Kurzweil - Library - Moodle - Riverdeep - Smartboard - Wordpress
Internet and Telephony
Wireless - Auto Dialer - Blackberry - Data/Phone Cable Install - Help Desk Email Mobile - Lync - VPN
Policies and Standards
Recent FAQs
- Getting a Java error in BCeSIS when Java is already installed
- Picture not centered on SmartBoard screen
- When I try and open an attachment in the new webmail, I get a message that says cannot open/download attachment.ashx.
- I followed the printer setup instructions and I'm still having difficulties adding the printer I want
- How do I set a default printer on my Mac?
FAQ Categories
Recent Updates
- Data/Phone Cable Install | Mar 15, 2013
- Supported Hardware | Mar 13, 2013
- Help Desk Email Mobile | May 21, 2012
- How do I backup my data | Apr 26, 2012
- How Do I Share A File Through Inside SD42 | Apr 26, 2012
- How do I uninstall IE 9 | Apr 10, 2012
- Hiding Internet Explorer 9 In Updates | Apr 10, 2012
- Email SPAM | Apr 3, 2012
- Help Desk Exchange Access | Apr 3, 2012
- Email Description | Apr 3, 2012