Information Technology HelpDesk
IT HelpDesk

Wireless

Introduction

All devices belonging to the district are configured to automatically connect to the wireless network. If you are receiving an error when it attempts to connect to the “SD42 Enterprise” network please create a helpdesk ticket at https://helpdesk.sd42.ca

For personal devices, SD42 has two different scenarios based on the location you are at.

Please select the option below based on the wireless network that is visible at your location (‘SD42 Guest’ or ‘SD42 Visitor’)
If you do not have an SD42 Username + Password, please choose the (Sponsored Access) variant.

SD42 Guest

If you see the wireless network “SD42 Guest” please follow these instructions. These steps are aimed at Staff, Students and those who otherwise have a SD42 username + password. If you do not please see our “SD42 Guest Sponsored Access” option.

Please note this process can be completed on any device and you can then enter the generated password manually on the device you wish to connect or scan the QR code to automatically connect.

1.       Connect to the SD42 Guest network.

2.       You should then be prompted by your device to agree to the SD42 Terms & Conditions with a screen that looks like this.

3.       Read and accept the terms & conditions.

4.       Select “Username and Password” from the selection list.

5.       Enter your SD42 username (#######@mrpm.sd42.ca).

6.       Enter your SD42 password when prompted.

7.       You should then receive a personal Wi-Fi password. Use this password to connect to the “SD42 BYOD” network through your device’s wireless menu. It is recommended to take advantage of copy + paste on your device to copy the password into the password field.

SD42 Visitor

If you see the wireless network “SD42 Visitor” please follow these instructions. These steps are aimed at Staff, Students and those who otherwise have a SD42 username + password. If you do not please see our “SD42 Visitor Sponsored Access” option.

1.       Connect to the SD42 Visitor network.

2.       You should then be prompted by your device to login with a screen that looks like this.

3.       Enter your SD42 username (#######@mrpm.sd42.ca) and password.

4.       You should now have internet access. Note that this access only lasts while you remain connected to the network. Disconnecting and returning will count as a new session and will require logging in again. You will need to repeat this process for access again in the future.
This wireless network requires you to re-login every time you connect to the network. It is possible to configure your device with ongoing access to the network however if you have administrative access to your device. Please follow the steps under the “SD42 Visitor (Sponsored Access)” option if you need this and choose username/password on step 6.

SD42 Guest (Sponsored Access)

If you see the wireless network “SD42 Guest” please follow these instructions. These steps are aimed at people who do not have a SD42 username + password. If you do please see our “SD42 Guest” option.

Please note this process can be completed on any device and you can then enter the generated password manually on the device you wish to connect or scan the QR code to automatically connect.

1.       Connect to the SD42 Guest network.

2.       You should then be prompted by your device to agree to the SD42 Terms & Conditions with a screen that looks like this.

3.       Read and accept the terms & conditions.

4.       Select “Sponsored Guest” from the selection list.

5.       Enter the district employee’s email who is sponsoring your access and fill in the rest of the fields with your information.

6.       The employee whose email you entered will receive an email prompting them to accept your request. Once they have done so your device will automatically proceed to the next step.

7.       You should then receive a personal Wi-Fi password. Use this password to connect to the “SD42 BYOD” network through your device’s wireless menu. It is recommended to take advantage of copy + paste on your device to copy the password into the password field.

SD42 Visitor (Sponsored Access)

If you see the wireless network “SD42 Visitor” please follow these instructions. These steps are aimed at people who do not have a SD42 username + password. If you do please see our “SD42 Visitor” option.

1.       Connect to the SD42 Visitor network.

2.       Close the Captive Portal Assistant that pops up.

3.       Launch your regular web browser. (Chrome, Firefox, etc.)

4.       Navigate to https://wifi.sd42.ca

5.       Agree to the Terms & Conditions

6.       Select “Sponsored Guest” from the selection list.
(If you have already been provided with a voucher code from the SD42 IT department, select Voucher instead and enter your voucher when prompted. After which skip to step 9.)
(If you are following this step as a student/staff member configuring their device for ongoing access, select Username/Password instead and enter your username (#######@mrpm.sd42.ca) and password when prompted. After which skip to step 9.)

7.       Enter the district employee’s email who is sponsoring your access and fill in the rest of the fields with your information.

8.       The employee whose email you entered will receive an email prompting them to accept your request. Once they have done so your device will automatically proceed to the next step.

9.       Follow the steps provided by the wizard to download and install the correct settings for your device.