Information Technology HelpDesk
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IT HelpDesk
1 To 1 Laptop Program
How do I change a student’s password?
Log into the teacher account Open System Preferences and click on Accounts Unlock the lock icon in the bottom left corner of the window Click on the student account that you want to reset the password for Click the Reset Password button Enter the new password and confirm To...
How can I extend the battery life on my device?
Brightness: Dim the screen to the lowest comfortable level to achieve maximum battery life. For instance, when watching a DVD you may not neet full brightness if all the lights are down. Airport Wireless: AirPort consumes power, even if you’re not using its features to connect to a network....
How do I set a default printer on my Mac?
Go to System Preferences. Click on Printers & Scanners. Next, click on Default Printer pop-up menu and choose the name of the printer you want to select. You will now see Default after the name of printer on the left side.
I followed the printer setup instructions and I’m still having difficulties adding the printer I want
Please go to https://helpdesk.sd42.ca and create a ticket to have a tech come and help you.
When I try and open an attachment in the new webmail, I get a message that says cannot open/download attachment.ashx.
There are two ways to get around the problem: Switch web browsers – Firefox does not have this issue. Click on Open As Webpage, then click the attachment name at the top of the page.